Frequently Asked Questions
Shopping online for brand new discounted appliances from big brands has never been easier. We've answered your most frequently asked questions here.
How long will delivery take?
Once your order has been placed, we’ll reach out to you to schedule the earliest possible delivery date that works for you. We understand flexibility is key, so you’ll also receive an email with a link allowing you to change your delivery date if needed. We aim to get your new appliance to you as quickly and conveniently as possible.
Where can you deliver to?
We deliver appliances across the UK, so no matter where you’re located, we’ll make sure your new appliance reaches you as soon as possible. Whether you’re in a busy city or a more rural location, we’re committed to prompt and reliable delivery.
What kind of appliances do you sell?
We stock a wide range of large appliances, including washing machines, dishwashers, tumble dryers, ovens, cookers, hobs, extractor fans, and more. Whatever your household needs, we have an appliance to suit every room and requirement. Browse the full range.
Do you have a shop front I can visit?
We don’t have a physical shop front, but our friendly UK-based team is always ready to assist you. Whether you need help choosing the right appliance or have questions about your order, give us a call on
0333 733 1234 and we’ll be happy to help.
Why are your appliances discounted?
With over 15 years of experience in the appliance repair industry, we’ve built strong relationships with leading manufacturers like Hotpoint, Indesit, and Whirlpool. These connections allow us to secure exclusive discounts on top-quality appliances, which we’re proud to pass on to you, ensuring you get the best deals.
What payment options do you accept?
We’ve partnered with Checkout.com to securely process your payments. You can pay with all major credit and debit card types, ensuring a safe and smooth checkout experience every time.
Can you install my new appliance, and dispose of my old one?
Yes, we are pleased to offer installation and disposal of appliances, simply select this as an option along with your delivery at the checkout.
We can install all new appliances excluding extractor fans.
Where we are requested to connect or dispose of an appliance on delivery, and we are unable to do so due to circumstances out of our control, we will diagnose the reason and provide information on request. The service costs will still be chargeable, based on diagnostics and advanced time allocated/secured to complete the services.
We cannot return to connect or dispose of an appliance once delivery has been completed. With the exception of Gas appliances and cooker hoods, all appliances would be connected/disposed of at the time of delivery by our delivery crew.
